Flying Feelings Necklace

All orders will be packaged and shipped within 2 business days (this excludes orders that contain a waitlist item and orders purchased during sale periods). Please note, our estimated shipping times do not include our processing time.

We cannot guarantee that you will receive your package within the expected time frame as estimated shipping times are used as a guide only.  Shekou Woman can also not be held responsible for any delays, missing, lost or stolen packages sent by our couriers. If there is an issue with your delivery please contact your courier service directly.  If your item hasn't had a tracking update for 12 or more days please email info@shekouwoman.com and we can file an investigation for your parcel. Please note, during busy, sale and promotional times we can often have small delays.

A waitlist item is a product listed on our website that you can purchase before its ready to ship. Once the item becomes available in our warehouse, it will ship out!

Important reminder: If you purchase a waitlist item along with other items, we will not ship out the full order until the waitlist item is available.

We recommend purchasing the waitlist item on its own, unless you're willing to wait for the entire order!

Express shipping to most countries is shipped via DHL Express, DHL do not deliver to PO Boxes so please enter in a house / apartment address at checkout. If you enter a PO Box address or if DHL class your address as remote / can't deliver to it then we will automatically ship your order via our standard shipping that can deliver to your address.

When checking out, to avoid potential shipping delays please enter your shipping address in your local language.

New Zealand based customers can order from our New Zealand site shekouwoman.co.nz that ships from Auckland, New Zealand with a 1-2 day shipping time New Zealand wide. Due to New Zealand having very limited international shipping options available, to keep our international shipping costs as low as possible and in alignment with our sustainability policies - to mininise our carbon footprint, we have set up warehouses in centralised international locations.  All standard shipping orders are shipped from Shenzhen. All express shipping orders are shipped from Hong Kong. 

Like any international brand, parcels may be subject to customs/import fees upon arrival in your country. Upon placing your order with us you agree to pay any fees that your government may charge. Shekou will not be liable for any fees and we will not be able to refund/reship any parcels that are returned to sender by customs if the customer refuses to corporate with their local customs.

REMOTE LOCATIONS

SHIPPING

(2-15 BUSINESS DAYS) $19.95 USD

Please note that standard shipping is not available to the below locations. We still ship to the below locations but via a separate shipping method. If your country is not on the list below then your rates and shipping times are as above.

Africa, Afghanistan, Azerbaijan, Iran, Iraq, Tajikistan, Turkmenistan, Yemen,  Andorra, Estonia, Faroe Islands, Mauritania, Mauritius, Montenegro, North Macedonia, Romania.

We support the Breast Cancer Foundation. You can purchase Breast Cancer products in store with 100% of the proceeds going towards the Breast Cancer Foundation. We also have a donation bucket in store - SHEKOU matches 100% of these donations.

We sell a range of vintage products in our retail and on our New Zealand online store. We believe in circularity and giving products another life.

Our factory use a pattern making software that uses AI to intelligently map our pattern layout to optimise the fabric usage and avoid waste. This leaves us with minimal to no waste. Any bigger offcuts are then repurposed into face masks.

Our factory staff are our extended family. We are committed to achieving fair, safe and healthy working conditions throughout our supply chain. Our factory conditions are of high standards and are continuously monitored - as is the happiness and wellbeing of the team. All of the workers are paid fairly according to their skill level and role.

To keep our supply chain as sustainable as possible, we make sure our fabric suppliers share our sustainability vision and we strive to only use natural, sustainable or recycled fibers.

Silk is the fiber that silkworms weave to make cocoons. To obtain silk, distributors boil the worms alive inside their cocoons. Anyone who has ever seen worms startle when their dark homes are uncovered must acknowledge that worms are sensate—they produce endorphins and have a physical response to pain.

We have a strict NO SILK policy and will only use humane alternatives to silk.

Leather can be made from cows, pigs, goats, and sheep; exotic animals such as alligators, ostriches, and kangaroos; and even dogs and cats, who are slaughtered for their meat and skin, which exports their skins around the world. Because leather is normally not labeled, you never really know where (or whom) it came from.

Buying leather directly contributes to factory farms and slaughterhouses because skin is the most economically important coproduct of the meat industry. Leather is also no friend of the environment, as it shares responsibility for all the environmental destruction caused by the meat industry as well as the pollution caused by the toxins used in tanning.

We have a strict NO LEATHER policy and will only use humane alternatives.

We are working towards our packaging being plastic free! We are currently in the process of fazing out our old plastic garment packaging to our new biodegrable packaging. We are currently using standard mailers and protection bags as we are yet to find a perfect solution that doesn't increase shipping costs and is totally durable and waterproof. But we want it to be better. If anybody wants to work with us to develop even more magical packaging solutions, let’s chat.

We have implemented waitlist products to our store allowing us to minimise the amount of excess inventory we produce. This will contribute to the reduction of waste produced in the fashion industry each year.

We strive to only use digitally printed fabrics. Digitally Printed Fabrics virtually eliminate the consumption of water and the discharge of noxious effluents. Using low volumes of liquid dispersions of Pigment Colours, therefor offering a positive environmental impact. Digital Printing also removes the need for water and post processing, since colour fastness is achieved by heat fixation alone as opposed to lengthy steam fixation and washing off procedures.

Ethical Trade Policy

Shekou requires that all suppliers adhere with our code of conduct.  We work very closely with our factory in China.

1. Employment

1.1 There shall be no forced labour.

No supplier shall engage in or support the use of forced or compulsory labour.  No supplier shall retain original identification papers and shall not require personnel to pay 'deposits' to the organisation upon commencing employment.

1.2 There shall not be any use of child labour.

No supplier shall engage in or support the use of child labour under 16 years of age, unless the minimum age for work or mandatory schooling is higher by local law, in which case the higher age will apply. Suppliers must verify the age of all employees and maintain copies of their workers proof of age.

1.3 People under 18 years of age shall not be employed at night or in hazardous conditions.

No supplier shall employ anyone under the age of 18 to work during the night. Hazards shall include, but not be limited to; fire safety, building safety, machine safety, chemical safety, and health safety.

1.4 There is no discrimination

Suppliers shall not discriminate in hiring, training, promotion, termination or retirement based on age, gender, race, caste, national origin, religion, disability, marital status, sexual orientation, union membership or political affiliation

2. Wages

2.1 All wages shall meet the local minimum standard.

Wages shall be at least sufficient to meet the basic needs of all employees.

2.2 Hours of work per week shall not exceed the maximum hours established by local law

Normal and overtime hours shall not exceed the maximum hours established by local law, and workers are to receive leave entitlement of at least one day off per working week.

2.3 Excessive overtime is prohibited.

Working hours should not exceed 55 hours in any 7 day period.

3. Working conditions

3.1 A safe and hygienic working environment shall be provided.

All suppliers shell ensure any and all working locations meet all local health and safety laws in their respected industry as well as take precautions to prevent any accident or health accidents.

3.2 Access to bathrooms and clean water shall be provided

4.Disciplinary Practices

4.1 No harsh or inhumane treatment is allowed

4.2 Physical, verbal and sexual abuse or threats are prohibited.

4.3  Freedom of association and the right to collective bargaining

4.4 All suppliers shall recognise the right of employees to freedom of association and the right to collective bargaining.